Common Issues

Here are some common issues users might encounter when using AI-powered chatbots and voice assistants, along with their solutions.

Issue: Bot Not Responding

Solution: Ensure the bot is connected to the internet and check for any updates or outages in the service.

Issue: Incorrect Responses

Solution: Review the conversation flow and update the bot’s training data to improve accuracy.

Issue: Integration Problems

Solution: Double-check API keys and integration settings to ensure everything is correctly configured.

FAQs

How do I reset my chatbot or voice assistant?

Answer: Go to the settings menu, select “Reset,” and follow the prompts to restart the bot.

Can I customize the bot’s responses?

Answer: Yes, you can fully customize the bot’s conversation flow to match your business’s tone and needs.

What platforms are supported?

Answer: Our bots support SMS, Facebook Messenger, Instagram, website chat widgets, and WhatsApp.

User Guides

Detailed user manuals and documentation are available to help you get the most out of our AI solutions. These guides cover everything from basic setup to advanced features.

Download User Guide for Chatbots

Download User Guide for Voice Assistants

Contact Support

If you need further assistance, our support team is here to help. You can reach us via:

Email: [email protected]

Phone: 615-340-3525

Live Chat: Available on our website during business hours

Community Forum

Join our community forum to ask questions, share tips, and connect with other users. It’s a great place to learn from others and contribute your knowledge.